General Terms & Conditions

Scope of Application

These Terms and Conditions apply to all orders and contracts concluded via the website independentculture.store between the customer and IndependentCulture.

Contracting parties

The purchase agreement is concluded with IndependentCulture.

Conclusion of contract

The contract is concluded when the customer places an order on the website and the order is confirmed by the company. The confirmation will be sent via email. The customer is bound by the order once it has been submitted.

Description of services

Independent Culture offers print-on-demand services, where products such as [e.g. T-shirts, mugs, posters] are individually printed with the customer’s designs. The products are manufactured only after an order has been placed and are then shipped to the customer.

Prices and Payment

All prices include the applicable statutory value-added tax (VAT). Payment is made using the payment methods offered on the website, such as credit card, PayPal, or other common payment services.

Shipping and Delivery

Delivery of the products takes place after order confirmation and production, which usually takes [X days]. Shipping costs are displayed to the customer during the checkout process and depend on the delivery address.

Right of withdrawal

The customer has the right to withdraw from the contract within 14 days without giving any reason. There is no right of withdrawal for products that are custom-made for the customer, unless the products are defective or damaged.

Complaints and Liability

If the delivered product is defective, the customer is entitled to request repair or replacement. If neither is possible, the customer may withdraw from the contract or request a price reduction. IndependentCulture is not liable for damages resulting from improper use of the products.

Intellectual Property Rights

The customer ensures that the uploaded designs do not infringe any third-party rights. The customer grants the company the right to use the design for the production of the product. The copyright of the design remains with the customer.

The processing of personal data is carried out in accordance with the Privacy Policy, which can be accessed on the website.

Final Provisions

German law shall apply. If any provision of these Terms and Conditions is found to be invalid, the validity of the remaining provisions shall remain unaffected. Any changes to these Terms and Conditions will be communicated to the customer in good time.